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Privacy Policy

Effective Date: 2/10/2024

Company Name: Tesseract Apps
Website: https://tesseractapps.com.au
Services: NDIS Software Provider, Payroll Companies

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At Tesseract Apps, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing https://tesseractapps.com.au or utilizing our services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information:

- Name
- Email address
- Phone number
- Address
- Payment information
- Other identifiable information that you provide voluntarily

Non-Personal Information:

- Browser type and version
- Operating system
- Pages visited on our website
- Time and date of visits
- IP address
- Other technical data

2. How We Use Your Information

We use the collected information for various purposes, including:

- Providing and managing our services
- Processing transactions
- Improving our website and services
- Communicating with you about updates, offers, and promotions
- Responding to your inquiries and providing customer support
- Analyzing usage trends to enhance user experience
- Complying with legal obligations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

- With your consent
- To trusted third parties who assist us in operating our website and services, as long as they agree to keep your information confidential
- To comply with legal requirements, such as responding to subpoenas, court orders, or other legal processes
- To protect our rights, property, or safety, and that of our users or others

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

- Using encryption technologies
- Regularly updating our software and security protocols
- Limiting access to personal information to authorized personnel only

5. Your Rights

You have the right to:

- Access the personal information we hold about you
- Request the correction of inaccurate or incomplete data
- Request the deletion of your personal information
- Object to the processing of your data
- Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Geolocation Privacy Policy:

Our services require the use of geolocation to ensure accurate tracking and functionality. This section outlines how we collect, use, and protect your geolocation data.

I. Collection of Geolocation Data

To sign in for shifts, geolocation services must be enabled on your device. You will only be able to sign in if you are within a 400-meter radius of the assigned shift location. Additionally, once signed in, your location will be tracked at every 100-meter interval to monitor your presence at the location during the shift.

II. Purpose of Geolocation Data

We collect your geolocation data for the following purposes: Verifying your proximity to the shift location to enable sign-in. Monitoring your location while on shift to ensure compliance and safety. Enhancing service functionality, such as providing accurate attendance and shift records.

III. Your Control Over Geolocation

You may manage your geolocation settings through your device. However, disabling location services will restrict certain features, including the ability to sign in for shifts. By using our services with geolocation enabled, you consent to the collection and use of your location data as outlined.

IV. Data Security

Your location data is encrypted and stored securely, accessible only to authorized personnel for the purposes described in this policy. We do not share your geolocation data with third parties without your consent, except where required by law.

V. Data Retention

Geolocation data is only retained for as long as necessary to fulfill its intended purposes, such as verifying shift attendance and maintaining accurate records. Once this data is no longer required, it is securely deleted. User has the right to request access to, correction of, or deletion of their location data.

VI. Clear Communication to Users

It is essential that our app effectively informs users about their data privacy. This includes providing straightforward explanations of what data is collected, how it is used, and who it is shared with. Transparent communication builds trust and ensures users feel secure while using the app.

VII. Up-to-Date Privacy Policy

Our app's privacy policy is regularly reviewed and updated to reflect current practices and legal requirements. It clearly outlines how location data is collected, used, and stored, ensuring users understand the implications of their location data usage. This supports compliance maintenance and reassures our users regarding their privacy rights.

VIII. Location-Based Services (LBS) for Our Application

Our application incorporates Location-Based Services (LBS) to enhance user experience and functionality through the following feature: Real-Time Monitoring: Tracks users' locations during shifts to ensure compliance and safety.

10. Contact Us

If you have any questions or concerns regarding this privacy policy or our data practices, please reach out to us:

Tesseract

Email: enquiries@tesseractapps.com
Phone: 1300 252 808
Address: Australia
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